Shop The Most Stylish & Comfortable T-shirts for Men & Women at www.solidaz.in
7-Day Replacement Or Return Guarantee
Every product sold at www.solidaz.in is covered under our 7 Days Replacement or Return Guarantee.
If you face any fitting issues or you get damaged or defective product, we will either refund your money or will give you a replacement if you report it to us within 7 days of the delivery.
In order to get a defective item replaced or return the item that does not fit you, contact our Customer Service department via email at solidazcare@gmail.com within 5 days from the date of delivery. The defective product will be picked up by our delivery partner within 3-5 business days and a replacement will be shipped immediately,or we will refund your money.
P.S: Due to Covid-19 Pandemic, currently return of goods is on hold as per the guidelines.
Terms and Conditions:
Any products not in its original condition will not be covered under our 7 Day Replacement or Return Guarantee.
If the product is returned without original packaging or without original invoice, customer would not be eligible for replacement or return.
Make sure the tag attached to the product is not removed by you if you wish to return or replace that product.
Cancellation
To cancel an order,send us an email at solidazcare@gmail.com with your order number and specify the reason of cancellation, if any & we will get back within 1 or 2 hours.
NOTE : Order can only be cancelled if the package is not shipped.
Refunds
In case of cancellation or return, refunds are processed within 24 hours by sperkygem.com:
If the payment was made through private sector bank, amount will reflect in your account within 5-7 business days.
If the payment was made through public sector bank or govt. bank, amount will reflect in your account within 7-10 working days.
If the payment was made through any e-wallet, amount will reflect in your wallet within 24 hours.
Shipping Policy
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location
Items offered on our website are currently available for delivery to 26000+ pin codes all over India.We will not be able to fulfill the orders placed outside from these pin codes at this time.
Delivery Time
Unless there are exceptional circumstances, we make every effort to fulfill your order within 5-7 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Delivery Instructions
To ensure that your order is delivered on-time, please make sure you provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark. All the shipping details you enter while placing your order should be correct, else it may cause delay in the delivery.
Shipping Costs
We offer free shipping of shopping worth 1000 inr or above, shipping charge of 50 inr will be levied on all orders under 1000 inr. The shipping charges will remain the same irrespective of the weigth/size of the order. Additional shipping charges may apply to remote areas.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at solidazcare@gmail.com.